Frequently Asked Questions
Clear answers to help Santa Barbara property owners make informed decisions about professional management.
How do you screen potential tenants?
We conduct a comprehensive screening process including credit checks, rental history verification, employment confirmation, and background checks. Our family-owned approach means we treat your property as if it were our own, ensuring only qualified, responsible tenants are placed.
What is your fee structure?
Our fees are competitive and transparent, typically a percentage of collected rent. This includes full management services: tenant placement, rent collection, maintenance coordination, and regular financial reporting. We offer customized quotes based on your specific property type and needs. Call (805) 687-1501 for a detailed quote.
How do you handle maintenance and emergencies?
We maintain a network of trusted, licensed contractors for all maintenance needs. For emergencies, we provide 24/7 availability to tenants. We handle all coordination, vet repair quotes, and ensure quality work—saving you time and stress. You approve all non-emergency repairs over a predetermined amount.
Are you familiar with Santa Barbara rental laws and regulations?
Absolutely. With deep local roots since 1955, we stay current with all Santa Barbara city ordinances, California landlord-tenant laws, and any local rent control measures. We ensure your property remains compliant, protecting you from potential legal issues.
What types of properties do you manage?
We specialize in single-family homes, condominiums, and multi-unit complexes throughout Santa Barbara. Our expertise covers the unique needs of each property type, from HOA coordination for condos to scalable systems for multi-unit buildings.
How often will I receive updates and financial reports?
You'll receive detailed monthly statements showing all income and expenses, along with year-end tax documentation. We also provide regular property updates and are always available to discuss your investment. Transparency is a cornerstone of our family-owned service.
What is your process for starting management of my property?
We begin with a complimentary consultation and property assessment. We'll review your goals, explain our services in detail, and provide a customized management plan. Once you decide to proceed, we handle all setup including marketing, lease preparation, and tenant transition if needed.
Have more questions about managing your Santa Barbara property?
Call for Answers: (805) 687-1501Our office hours are Monday–Tuesday, 9:00 AM – 5:00 PM.